
first I bought 4 really nice rims and tires. Well I have to say that the last 10 years or so the quality and service has dropped traumatically. I would like to start off letting you know I have been a les Schwab customer for about 20yrs.I used to think les Schwab was the best place to go. you guys better get better employees who care or you guys will probably lose a lot of business in time.If you want to reply its fine if you don't that's fine too. then my boy friends daughter took her car there and watched them break one of her lug nuts and say they didn't even though see saw it and said something they flat lied to her face right there. also they is this guys that works at this les Schwab hes tall older guy with glass and very short thin hair drive the vehicles like he is a race car driver. I go to les Schwab and ask them to look it up on there computer to show I bought them and the rims and they tell me they cant go back that far. Is it because I am female and you think I don't know anything. I have spent a lot of money to you guys and them to be treated like this. so i I'm very up set and I wont be dealing with you guys anymore and I will make sure everyone I know knows about this. Something that I paid for when I bought the rims. so where did my tire locks disappear too and they key. now my 4 locks and key lock are all missing. just recently port Angeles les Schwab rotated my tires. My boy friend goes to do a brake job and notice one of my lug nuts are the wrong size. cool ok les Schwab her in port Angeles rotates my tires. I get back to where I was staying at the time and noticed the center cap missing. Took it to les Schwab in Milwaukie Oregon. All this was at the les Schwab in maple valley, WA. Les Schwab said they are not responsible for that. I too have a friend who had the same similar problem. now I'm not stupid, but how can I prove that unless I can video each and every time they rotate or do something that would deal with removing the tire.

My rims are black with some silver I guess you would call it.I've noticed that the holes where the lug nuts are were getting very chipped up, I went to les Schwab and they tell me that's from rocks on the road.

